Privacy Policy

Introduction

Lervia respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a consultation
Contact us via email or phone
Subscribe to our communications
Fill out forms on our website

This information may include:

Name
Email address
Phone number
Information about your schedule and lifestyle

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and consultation requests
Provide and maintain our services
Communicate with you about our services
Improve our website and services
Comply with legal obligations
Prevent fraudulent or illegal activities

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about cookies, please see our Cookie Policy.

Disclosure of Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as email delivery and website hosting.
For Legal Purposes: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to object to or restrict processing
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our services, you consent to the transfer of your information to Indonesia and other countries where we operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Lervia
Jl. Yos Sudarso No. 14
Ternate 97711, Indonesia
Phone: +62 921 612 845
Email: [email protected]